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Custom Color Boxes & Premium Gift Boxes Manufacturer - XHL Box

How are quality issues—such as color discrepancies or incorrect sizes—resolved after delivery?

2026-09-16

Quality complaints can be raised within 7 working days after receiving goods. Defects caused by our production will be remade and delivered free of charge. A quantity error of ±2% is within the reasonable industry range, and excess quantity will be refunded at unit price.

Through what channels can we connect for business? Is long-term, stable cooperation possible?

What are the available payment methods? Can a VAT invoice be issued? What are the settlement rules?

Related questions

What are the establishment date, operating status, and legal representative information of Xinghuilong Company?

Founded on January 9, 2009 and located in Shenzhen, the company is currently in normal operation. Its legal representative is Zeng Huiqun, and we are a physical factory integrating customized paper packaging, printing and production processing.

Where is the factory located? Do you allow customers to conduct on-site factory inspections?

Our factory address is Room 201, Building 10, Jinpeng Industrial Zone, Xinxue Community, Bantian Street, Longgang District, Shenzhen. Customers can make an appointment in advance to visit the production lines, sample warehouse and workshops on working days.

What packaging products does your company primarily manufacture?

We mainly produce customized color boxes, corrugated cartons, e-commerce shipping boxes, gift boxes, white boxes and kraft paper boxes. Our packaging covers electronic products, daily necessities, agricultural by-products, and full-range paper packaging customization is available.

Do you support logo printing, color printing, and special processes such as hot stamping and UV coating?

We provide CMYK four-color printing, spot color printing and custom logo printing. Auxiliary processes including lamination, hot stamping & silver stamping, UV coating, die-cutting, embossing and automatic gluing are available. Production will strictly follow clients’ design drafts.

What is the minimum order quantity for the product? Can I request a sample first to verify the quality?

The minimum order quantity (MOQ) for regular cartons and color boxes is 500 pieces. Existing stock samples are free of charge. A sampling fee will be charged for newly customized mould samples, which can be deducted from the bulk order payment later.

How can I get an accurate quote? What information needs to be submitted?

Please provide box dimensions, paper material, printing processes, order quantity and inner tray requirements. We will issue a formal detailed quotation within 1 to 2 working days.

GET IN TOUCH WITH Us

We are a professional paper gift box packaging packaging manufacturer integrating packaging design, customized R&D, intelligent production and domestic & foreign trade.

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Get in Touch with Us

Contact person: Zeng Huiqun

Phone: +86 13603006946

+86 18926597064

Email: zhhuiqun@126.com

Company Address: Floors 1–3, Building 1, No.28 Tianhua Street, Xinxia Avenue, Shanxia Community, Pinghu Subdistrict, Longgang District, Shenzhen

Copyright © 2026 Shenzhen Xinghuilong Paper Packaging Co., Ltd - www.xhlpaperbox.com |Sitemap

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